Delivery and Shipping

Express orders are typically packed within 24--48 hours and delivery can be expected within 1-3 working days of dispatch in Hong Kong and the rest of the world 2-5 working days. We can not provide an exact delivery date for standard shipping, only an estimated transit time based on historical information provided by our courier partners.
When your order is dispatched you will receive an email with tracking details.

Customs & Duties
Typically you are not charged customs and duties upon delivery. However, if your country does levy customs or duties, Me&Berg Ltd will not cover these charges; they are the buyer's responsibility.

Lost Parcel
If your parcel has been lost, please check with your building concierge or reception first in case the parcel has been delivered to them.
If still no luck please e-mail us with any problem with the delivery with your tracking number, order number and we will sort it out.